NHTSA Complaint #716810 — 1992 PONTIAC GRAND AM

*-#WE HAD TO HAVE THE CAR TOWED TO WHERE WE HAD THE CAR REPAIRED. IT WAS A BLOWN HEAD GASKET, AND WE ARE DEFINITELY NOT PLEASED WITH THIS CAR ,AND THE FACT THAT IT SHOULDN'T HAVE BLOWN A HEAD GASKET WITH THIS FEW OF MILES ON THE ENGINE. WE ARE ALSO GOING TO LET OUR FRIENDS KNOW THAT THEY SHOULD NOT BY ANY MEANS BUY A GRAND AM BECAUSE THIS IS A KNOWN FACTOR THAT ALL GRAND AM HAVE AND THERE HASN'T BEEN A RECALL ON THIS PARTICULAR PART AND THE PONTIAC COMPANY KNOWS OF THIS PROBLEM AND FAILED TO RECALL THESE CARS FOR THIS REASON. ALSO, THAT THE PUBLIC SHOULD NOT HAVE TO PAY THIS KIND OF MONEY JUST BECAUSE PONTIAC FAILED TO RECALL THIS CAR FOR THIS REASON, AND THEY KNEW OF THE PROBLEM. WE FEEL THAT YOU SHOULD HAVE TO PAY FOR THIS REPAIR, AND ALSO KNOW THAT YOU HAVE A SPECIAL POLICY #5. UNDER THIS POLICY, YOU SHOULD BE LIABLE TO PAY FOR THIS COST THAT HAS BEEN PLACED UPON THE CUSTOMER. WE ARE VERY DISPLEASED WITH YOUR COMPANY, AND WITH THIS GRAND AM THAT WAS BOUGHT FOR MY DAUGHTER FOR HER GRADUATION FROM HIGH SCHOOL CONSIDERING SHE HAS ONLY HAD IT FOR FOUR MONTHS, AND HAS ALREADY HAD TO SPEND 1200 DOLLARS ON THE PIECE OF '!@#$% JUST SO SHE COULD HAVE TRANSPORTATION TO COLLEGE AND WORK. A VERY DISPLEASED CUSTOMER. KENNETH I HARRISON. *AK