NHTSA Complaint #716723 — 1995 FORD WINDSTAR

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	716723
Vehicle	1995 FORD WINDSTAR
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	March 1, 1999
Date Filed	January 1, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

RECEIVED A LETTER FROM FORD DATED 6/98 ADMITTING A PROBLEM WITH HEAD GASKETS AND OFFERING TO REFUND REPAIR COST OR REPAIR FOR NO COST IF FAILURE OCCURRED PRIOR TO DEC. 1998 AND MILAGE WAS UNDER 60,000. THE HEAD GASKET FAILED IN MY WINDSTAR IN MARCH OF 1999 WITH 60666 MILES. I HAD THE HEAD GASKET REPLACED BUT FORD'S ACTIONS IN THIS MATTER SEEM HIGHLY QUESTIONABLE. THIS APPEARS TO BE A LIMITED RECALL WITHOUT CALLING IT A RECALL, FIXING ONLY THE MAJORITY OF THE FAILURES BUT NOT FIXING ALL. MY FAILURE HAPPEND TO OCCUR OUTSIDE OF THE PARAMETERS THAT WERE SET. PLEASE NOTE THAT I DEALT WITH EASTGATE FORD IN BEAVERCREEK ON THIS REPAIR AND COMPLAINT. *AK

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