NHTSA Complaint #716578 — 1994 JEEP GRAND CHEROKEE POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

Complaint Details

ODI Number	716578
Vehicle	1994 JEEP GRAND CHEROKEE
Component	POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
Date of Incident	May 26, 1999
Date Filed	December 28, 1999
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NH

Consumer Description

GOING DOWN THE HIGHWAY AT 65 MPH, NOTICED A METALIC CRUNCHING SOUND, WHICH BECAME A CHATTERING AND WHURING SOUND. BROUGHT THE VEHICLE INTO A LOCAL DEALERSHIP, THE MECHANIC SAID THAT IT WAS A SPUN FRONT PINION BEARING. AFTER THE MECHANIC FIXED THE FRONT END, THE PINION BEARING SPUN AGAIN, THIS TIME THEY HAD TO ORDER A WHOLE NEW AXEL FOR THE FRONT END, THE PART TOOK 42 DAYS TO BE MADE. I'M NOT SURE IF THE PART TOOK THAT LONG TO BE MADE, BUT I HAD STATED THAT I WOULDLIKE TO PURCHASE A NEW CAR, AND ONLY AFTR I DECIDED NOT TO PURCHASE THE NEW CAR, BECAUSE CHRYSLER FINACIAL WAS LOOKING FOR MORE THAN A $6000 DOWN PAYMENT. THE PART APPEARED AFTER I TOLD THEM I IDN'T WANT TO BUY THE CAR. AFTER THE PARTS WERE REPLACED, THE FRONT END WAS FINE, AND I WAS OVER $6500 DOLLARS POORER AFTER RENTING A CAR AND WAITING FOR THE PART TO BE MADE. *AK

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