NHTSA Complaint #716483 — 1992 TOYOTA 4RUNNER

HAD TO REPLACE BATTERY, ALTERNATOR WAS NOT CHARGING. ALTERNATOR WAS REPLACE ON OCT. 13,1997 BECAUSE OF MY EXTRA CARE WARRENTY. AGAIN HAD TO REPLACE BATTERY ON DEC. 6,1999. I WAS TOLD BY STRAUSS AUTO WHO REPLACE BATTERY THAT THE ALTERNATOR WAS NOT CHARGING ENOUGH. TOOK CAR BACK TO B&L TOYOTA AT 3333 BOSTON ROAD BX, NY AND THEY SAID EVERYTHING WAS FINE. BUT MY CAR IS STILL GIVEN ME PROBLEMS, THE VOLTMETER KEEP SHAKING ALL THE TIME BACK AND FORTH FROM HIGH TO AND JUST BEFORE THE DANGER PART OF THE VOLTMETER. ON OCT. 5,1998, HEADGASKETS WERE REPLACE BECAUSE OF A RECALL. BUT ON OCT. 19,1999 MY CAR WAS LEAKING OIL, SO I TOOK CAR TO GET SERVICE FOR BRAKES AND TO CHECK OIL LEAK, AIR CONDITION WHICH WAS HAD NOT BEING WORKING. B&L TOYOTA, DID THE BRAKES AND THEY CLAIMED THAT THERE WAS NOTING WRONG WITH THE AIR CONDITION AND THAT THE OIL LEAK WAS JUST A LOOSE BOLT. THE NEXT DAY I FOUND OIL LEAKING FROM MY CAR AGAIN AND THE AIR WAS NOT THROWING COOL AIR. I TOOL THE CAR BACK AND THEY FOUND THAT THE HEADGASKEST WERE DAMAGE AND THAT THE AIR CONDITION VALVE WAS NO GOOD AND KEPT THE CAR FROM OCT. 27,1999 TO NOV. 10,1999 TO REPLACE THE PARTS. IN THE PROCESS OF REPLACING THE PARTS THEY CUT WIRES FROM AN EXTRA CUT OFF SWITCH THAT I HAVE IN THE CAR. THEY TRIED TO FIX THE SWITCH AND HAD BIG PROBLEMS TRYING TO GET MY CAR TO STAR. THEY FIX THE SWITCH DIFFERENT FROM THE ORIGINAL WAY IT WAS DONE BY SOMEONE ELSE. MY BRAKES ARE STILL MAKING THE SAME SOUND THAT THEY WERE MAKING FROM THE TIME THEY REPLACED THEM. IT COST ME $366.60 TO FIX MY FRONT BRAKES AND TO REPLACE STEERING STOPS THAT ONLY COST $3.26 EACH. THEY HAVE NOT CHECK TO SEE IF IS SOMETHING ELSE OTHER THEM THE BRAKES. ALL I KNOW IS THAT SINCE THEY REPLACED SOME PARTS AND DID THE BRAKES, PATCHED UP THE WIRES FROM THE EXTRA CUT OFF SWITCH MY CAR HAS NOT BEING WORKING FINE. NOW I HAVE ENCOUNTER ANOTHER PROBLEMS WERE DRIVING HOME ON CHRISTMAS, MY CHESH ENGINE LIGHT CAME ON AND IS STILL ON. I SPOKE TO THE CUSTOMER RELATIONS MANAGER DIANE.