NHTSA Complaint #716463 — 1993 FORD TAURUS

ENGINE HEAD GASKET BLEW AT 78,000. OUR MECHANIC TOLD US THIS SEEMS TO BE A CHRONIC PROBLEM ON 1993 AND 1994 3.8 L FORD TAURUS ENGINES. SEVERAL PEOPLE WE KNOW HAVE STATED THE SAME PROBLEMS WITH THIS ENGINE. THIS LEADS US TO BELIEVE THIS IS A DESIGN DEFECT. WHEN WE CONTACTED FORD CUSTOMER SERVICE, WE WERE INFORMED NO RECALL OR EXTENDED SERVICE IS AVAIALABLE TO CORRECT THIS PROBLEM EVENTHOUGH THEY SAID IT IS NOT UNCOMMON. FORD CUSTOMER SERVICE STAFF DID TELL US IT IS UNUSUAL FOR A HEAD GASKET TO GO AT 78,000. FORD CUSTOMER SERVICE STAFF ALSO TOLD US THEIR EXTENDED WARRANTY PROGRAM OF 5 YEARS OR 60,000 MILES ONLY APPLIES TO 1995 VERSIONS OF THE 3.8 L ENGINE. OUR SECOND PROBLEM IS THAT OF THE RACK AND PINION. THE FRONT OF END OF THIS VEHICLE HAS HAD MANY PROBLEMS IN THE LAST TWO YEARS. THE FRONT COIL SPRINGS BROKE AND WERE EVENTUALLY COVERED UNDER A RECALL. HOWEVER, WE HAVE HAD TO REPLACE THE FRONT STRUTS, BALL JOINTS, TIE ROD ENDS, AND RACK AND PINION ON SEPERATE OCCASSIONS THROUGH 1998 (THE VEHICLE HAD ROUGHLY 65,000 MILES AT THIS TIME). WHILE WE WERE IN FOR THE LAST RECALL ON THE VEHICLE, THE FORD SERVICE DEPARTMENT ALSO TOLD US OUR ENGINE MOUNTS WERE RUSTING OUT AND WOULD NEED TO BE REPLACED. IT APPEARS THAT THE 1993 FORD TAURUS HAS A PROBLEM WITH THE DURABILITY OF THE FRONT END COMPONTS. *AK