NHTSA Complaint #715725 — 1995 FORD WINDSTAR

DRIVING IN FREEWAY VEHICLE STARTED TO CHUG. NO WARNING LIGHTS CAME ON THE BEST I CAME REMEMBER. FINISHED DRIVING HOME THINKING I'LL GET A TUNEUP ON MONDAY. SUNDAY EVENING I DROVE TO REPAIR SHOP, (PERFECT TUNE) TO HAVE A TUNEUP DONE FIRST THING IN THE MORNING. THE SHOP CALLED AND TOLD MY HUSBAND A HEAD GASKET HAD BLOWN AND WE HAD TO REPLACE THE ENGINE. I WROTE TO FORDS TRYING TO GET SOME ASSISTANCE AND ALSO CALLED THEM. I WAS TOLD IT WAS OUT OF WARRANTY AND THEY WOULD NOT CONSIDERED ANY HELP OR REIMBURSEMENT TO ME. AFTER THE ENGINE WAS REPLACED THE VEHICLE STILL SEEMED TO RUN ROUGH. I TOOK IT BACK TO PERFECT TUNE THINKING TI WAS THE ENGINE (SO DID THEY). THIS WENT ON FOR MONTHS HAVING THEM LOOK FOR THE PROBLEM AND TRYING TO FIX IT. FINALLY THEY SAID THEY COULDN'T FIGURE OUT WHAT WAS WRONG AND SAID I BETTER TAKE IT TO THE FORD DEALER. I TOOK IT TO BRIGHTON FORD AND THEY DETERMINED IT WAS A BAD TRANSMISSION. WITHIN APPOXIMATELY 6 MONTHS I HAD TO REPLACE THE ENGINE AND THE TRANSMISSION. RECENTLY MY SISTER SAW A NEWS REPORT ON WINDSTARS HAVING PROBLEMS WITH THE HEAD GASKETS THUS CAUSING THE ENGINE TROUBLE. IS THERE ALSO PROBLEMS WITH THE TRANSMISSION. HOPE YOU CAN HELP. THANKYOU