NHTSA Complaint #715221 — 1995 FORD WINDSTAR

1995 FORD WINDSTAR 3.8 ENGINE FAILURE WITH HEAD GASKET. THIS FAILURE DESTROYED ENGINE, FORD HAS A MAJOR PROBLEM WITH THE HEAD GASKET MATERIAL, AND THEY KNOW THIS AND HAVE EVEN POSTED A SERVICE BULLETIN 98M01. BUT IF YOU OVER THE 60,000 MILE FORD WON'T DO ANYTHING FOR YOU AND LOTS OF CONSUMERS ARE PAYING FOR THIS REPAIR $4,000-5000. I INVESTIGATED THIS WITH 12 SHOPS AND 6 TOW TRUCK DRIVERS AND AND ARE BEING TOWED IN FOR REPAIRS. THE DEALER WON'T TELL CONSUMERS ABOUT THIS PROBLEM OR SUPPORT THEM IF THEY ARE OVER THE 60,000 MILE MARK? MY VAN HAD BEEN IN FOR GENERAL REPAIR AND NOT ONE PERSON SAID ANYTHING TO ME ? PLEASE THIS PROBLEM IS COSTING CONSUMERS SO MUCH MONEY WHEN FORD SHOULD BE PAYING FOR THESE REPAIRS. THE MATERIAL USED FOR THESE HEAD GASKETS WAS BAD. FORD KNEW THIS AND WE HAVE TO PAY THE REPAIR BILL. I TALKED TO TWO OWNER OF FORD DEALERS AND THEY TOLD ME THAT FORD HAS KNOWN ABOUT THIS SINCE 1995, AND THEY WANT THE TO SUPPORT THEIR CUSTOMERS, BUT WONT DO ANYTHING FOR VAN OVER 60-70,00 MILES. MY VAN HAD 90,000 MILES, AND HAS BEEN TAKEN CARE OF BUT RIGHT NOW I'M TRYING TO FIND THE MONEY FOR THIS REPAIR? *AK