NHTSA Complaint #715163 — 1997 FORD TAURUS

ENGINE AND ENGINE COOLING:COOLING SYSTEM issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	715163
Vehicle	1997 FORD TAURUS
Component	ENGINE AND ENGINE COOLING:COOLING SYSTEM
Date of Incident	November 18, 1999
Date Filed	November 23, 1999
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MO

Consumer Description

ENGINE COOLANT SYSTEM CORRODED EVEN THOUGH IT HAD BEEN FLUSHED JUST PREVIOUSLY, CAUSING A CYLINDER HEAD/HEAD GASKET TO CRACK REQUIRING $1,600 IS REPAIRS TO THE OWNER. VEHICLE IS NOT CURRENTLY UNDER A WARRANTY, SO OWNER IS HAVING TO PAY FOR REPAIRS THAT HE FEELS ARE THE RESULT OF A MANUFACTURING DEFECT. OWNER WAS ADVISED BY SERVICE ATTENDANT AT FORD DEALERSHIP THAT THERE HAVE BEEN NUMEROUS PROBLEMS JUST LIKE THIS WITH THIS YEAR, MAKE AND MODEL. IF THE COOLANT SYSTEM IS NOT FLUSHED A CERTAIN WAY, WHICH THE OWNER HAS NO WAY OF KNOWING, THE PROBLEMS IDENTIFIED HERE WILL OCCUR. IF IT IS BAD ENOUGH, SERVICE TECHNICIAN INFORMED OWNER THAT IT MAY RESULT IN TOTAL ENGINE FAILURE. *AK

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