NHTSA Complaint #714813 — 1997 FORD F-350 POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	714813
Vehicle	1997 FORD F-350
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	August 31, 1999
Date Filed	November 15, 1999
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CO

Consumer Description

I HAVE A TWO YEAR OLD F350 POWERTRUCK DIESEL AND THE TRANSMISSION HAS GONE OUT OF IT AT 49,000 MILES. IT IS JUST OUT OF WARRANTY. I BELIEVE THIS TO BE POOR QUALITY WORKMANSHIP/DESIGN WHEN I SPEND OVER $30,000 DOLLARS FOR A VEHICLE AND THE TRANSMISSION GOES OUT OF IT BEFORE 50,000 MILES. I NEVER TOW OVER 6,000 LBS WITH THIS VEHICLE AND HAVE ONLY COMPLETED TWO TRIPS IN EXCESS OF 200 MILES. ALL OTHER TRIPS ARE UNDER 100 MILES. THE FORD DEALER SAID THEY MIGHT BE ABLE TO HELP IF I COULD PROVIDE ALL RECEIPTS SHOWING I HAD THE REQUIRED MAINTENANCE COMPLETED. I GENERALLY SERVICE ALL VEHICLES MYSELF AND HAVE LITTLE OR NO RECEIPTS. WHEN I DID HAVE A REPUTABLE COMPANY DO MY MAINTENANCE THEY WERE AND ARE UNABLE TO LOCATE THE APPROPRIATE INFORMATION IN THEIR DATA BASE. FORD WANTS TO PUT A REMANUFACTURED OR REBUILD BACK IN AT MY EXPENSE AND I FEEL THIS IS COMPLETELY WRONG AND I BOUGHT A VEHICLE THAT SHOULD HAVE BEEN BUILT MUCH BETTER. ANY ASSISTANCE OR DIRECTION IN THIS MATTER WOULD BE GREATLY APPRECIATED. THANK YOU, SINCERELY, DAN YOPP

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