NHTSA Complaint #714693 — 1993 FORD E-250

THE EXHAUST MANIFOLDS ON MY VAN FAILED ABOUT A YEAR AGO. I HAD THEM REPLACED WITH GENUINE FORD PARTS. THEY CONTINIUE TO GLOW ORANGE EVERYTIME I DRIVE THE VEHICLE. I HAVE HAD SEVERAL MECHANICS LOOK INTO THE PROBLEM WITH NO LUCK WHATSOEVER. FINALLY I CALLED MY LOCAL FORD DEALER HERE IN SANTA CRUZ, CA. NORTH BAY FORD INTIALLY AGREED THAT THE EXHAUST MANIFOLDS SHOULD NOT BE GETTING THAT HOT (GLOWING ORANGE) SO THEY RAN A BUNCH OF DIAGNOSTIC TEST(S). ALL THE ON BOARD SYTEMS CHECKED OUT AND SHOWED NO PROBLEMS SO THEY CALLED FORD HEADQUARTERS IN DEARBORN MICH. AND THE FORD TECHS SAID THAT THIS IS A NORMAL CONDITION. I DECIDED TO CALL THREE OTHER FORD DEALERSHIPS IN THE MONTEREY AND SAN JOSE AREA AND SPOKE WITH THE SERVICE PERSONS. WHEN I DESCRIBED THE PROBLEM I WAS HAVING ALL THE DEALERSHIPS RESPONDED BY ASKING ME TO MAKE AN APPOINTMENT TO HAVE THE PROBLEM FIXED. FOR THE EXAUST MANIFOLDS TO GLOW ORANGE I'M GUESSING THE ARE REACHING TEMPETURE OF NEAR 1800 DEGREES.THIS CAN'T BE NORMAL BUT IF IT IS I FEEL THAT IT MUST BE A DEFECTIVE DESIGN. PLEASE LET ME KNOW WHAT I MAY DO TO FURTHER PURSUE THIS PROBLEM. ANY HELP WOULD BE GREATLY APPRECIATED. SINCERELY, DAVID REESE (831)454-9948