NHTSA Complaint #714619 — 1997 DODGE RAM 1500

THIS PROBLEM IS IN REGARDS TO THE ELECTRICAL SYSTEM:IGNITION:ELECTRONIC CONTROL UNIT. SUMMARY OF PROBLEM: INTERMINTENT SURGE,BUCK,DRIVELINE CLUNK, OR TRANSFER HARSHNESS. THE EXACT SAME PROBLEM AS DESCRIBED IN SERVICE BULLETIN # 96-40, NHTSA ITEM # SBO49106. I HAVE BEEN ESPERIENCING PROBLEMS WITH THIS FOR SOME TIME I HAVE APPROACHED 2 DIFFERENT DEALERS ,HENDRICK DODGE AND BUMPOUS DODGE. THEY RECEIVED MY TRUCK WITH 29,000 MILES ON IT CONTINUED TO DRIVE TILL WARRANTY EXPIRED AND CLAIMED NOTHING WAS WRONG. AS A RESULT OF THIS PROBLEM IT HAS LOOSENED THE THE REAR SHACKLES CAUSING THE REAR DIFFERENTIAL TO BECOME LOOSE AND CAUSE EXTREME WEAR ON THE PASSENGER SIDE TIRES. I HAVE HAD ABSOLUTELY NO SATISFACTION WITH THE EITHER DEALERSHIP THIS VEHICLE IS A LEMON. IN THE PAST I HAD TO RETURN IT 7 TIMES TO HAVE A WATER LEAK FIXED, OF COURSE NO DOCUMENTATION WAS GIVEN TO ME, AT THE TIME IT NEVER OCCURED TO ME THAT THIS WOULD BE USEFUL. SMART ON THEIR PART. I WOULD LIKE SOME HELP DEALING WITH THIS MATTER, AS I AM ONE INDIVIDUAL WITH VERY LITTLE POWER AND RECOURSE. THANK YOU KEVIN CARLSON