NHTSA Complaint #714535 — 1999 DODGE AVENGER

I GOT A FLAT TIRE AND I THOUGHT IT WAS A NAIL. BUT THERE WAS A PAIR OF PLIERS INSIDE OF THE TIRE, UNDERNEATH THE RIM. THIS HAD TO HAVE BEEN THERE BEFORE I BOUGHT THE CAR BECAUSE THE HEAD OF THE PLIERS WOULD NOT FIT INTO ONE OF THE HOLES IN MY RIMS. UPON CONTACTING CHRYSLER CONSUMER HOTLINE, I WAS LIED TO, TOLD THAT GOODYEAR SHIPS THE TIRES AND THE RIMS. THEY OBVIOUSLY DON'T WANT TO DO ANYTHING TO SATISFY AN UNSATISFIED CUSTOMER. I HAD TO SPEND 120 DOLLARS FOR A NEW TIRE. I THINK THAT THEY SHOULD DO SOMETHING ABOUT THIS. THEY ARE TOTALLY TRYING TO RUN AROUND ME AND BLAME IT ON SOMEONE ELSE. PLEASE HELP ME.( DOT NUMBER: TIRE SIZE: 55R16 )