NHTSA Complaint #713289 — 1987 VOLKSWAGEN CABRIOLET FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

Complaint Details

ODI Number	713289
Vehicle	1987 VOLKSWAGEN CABRIOLET
Component	FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
Date of Incident	October 1, 1999
Date Filed	October 14, 1999
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

I BROUGHT THIS CAR TO THE DEALER FOR WORK ON A LEAKING FUEL TANK AND AFTER MUCH TALKING WITH THE DEALER AND VW OF AMERICA WAS ABLE TO CONVINCE THE DEALER THAT THE WORK SHOULD BE DONE UNDER A RECALL (YOUR CAMPAIGN NUMBER EITHER 91V201000 OR 94V065000) THE DEALER ALSO FOUND THAT THE INTERNAL FUEL PUMP WAS BAD AND IT WAS REPLACED AT MY COST. I CONTACTED VW OF AMERICA AND THEY SAY THAT THIS DOES NOT FALL UNDER A RECALL YET I HAVE A CAMPAIGN NUMBER FOR THIS VERY THING THAT COVERS A MORE FAR REACHING NUMBER OF VEHICLES (87V053000). I WOULD NOT BE QUESTIONING VW OF AMERICA ON THIS BUT I PROBABLY WENT THROUGH 6 PEOPLE BEFORE I FOUND ONE INDIVIDUAL WHO AGREED THAT THIS SHOULD BE FIXED UNDER A RECALL NOTICE ON THE FUEL TANK. IT SEEMS I NEED TO REACH A CERTAIN LEVEL OF PERSONNEL BEFORE ANY ACTION THAT IS SATISFACTORY IS DONE. THANKS IN ADVANCE FOR ANY ASSISTANCE.....

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