NHTSA Complaint #712930 — 1995 FORD WINDSTAR

IN MARCH 1999 THE HEAD GASKET FAILED ON MY 1995 FORD WINDSTAR.THE FAILURE OCCURRED AT 75000 MILES WHICH WAS BEYOND FORD'S EXTENDED WARRENTY FOR THIS DEFECT BY 15000 MILES AS WELL AS BEING BEYOND THE DEC.1998 CUTOFF DATE.WHEN WE CONTACTED FORD'S CUSTOMER RELATIONS DEPARTMENT WE WERE TOLD THIS WAS "NORMAL WEAR AND TEAR" SO WE HAD TO EAT THE $1000 REPAIR BILL.IN MAY 1999,ON THE WAY HOME FROM WORK AFTER MIDNIGHT THE LOW OIL PRESSURE WARNING INDICATOR CAME ON.THE UPSOT OF THIS WAS A COMPLETE ENGINE REBUILD AGAIN AT MY EXPENSE;$2800.00.LAST MONDAY,OCTOBER 4,1999 ON THE WAY BACK TO LOUISVILLE,KY.FROM WAYMART,PA. IN MARYLAND THE TRANSAXLE GAVE OUT 600 MILES FROM HOME.REPAIR BILL FOR THIS,$1800.00.THE SAFETY ISSUE IN ALL OF THIS?ANYTIME YOU ARE STRANDED ALONG THE SIDE OF THE INTERSTATE AWAY FROM HOME AFTER DARK YOUR SAFETY IS IN JEAPORDY.