NHTSA Complaint #712627 — 1997 DODGE CARAVAN

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	712627
Vehicle	1997 DODGE CARAVAN
Component	SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
Date of Incident	September 25, 1998
Date Filed	October 1, 1999
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

CAMSHAFT BROKE IN HALF AT 59,000 MILES, NECESSITATING ENGINE REPLACEMENT. SERVICE MGR. & TECHNICIAN BOTH INISTSTED THIS WAS VERY UNUSUAL IN ANY ENGINE, ESPECIALLY ONE WITH THIS LOW MILEAGE. DODGE REFUSED TO HELP WITH REPAIRS AS CAR WAS "OUT OF WARRANTY". THE WIPERS TURN ON BY THEMSELVES EVERY NOW AND THEN, SOMETIMES WHEN JUST OPENING THE DOORS. THE WHOLE BRAKE SYSTEM HAD TO BE REPLACED AT 43,000 MILES AS IT HAD NEVER BEEN PROPERLY LOOKED AT, EVEN THOUGH SERVICE RECORDS SHOWED INSPECTION AT THREE OCCASIONS BEFORE BREAKING DOWN. ORIGINAL DEALER WAS DUTCHESS DODGE, 614 SOUTH ROAD, POUGHKEEPSIE, NY 12601 (914) 462-7700. THEY NEVER RESPONDED TO CORRESPONDENCE REGARDING THE BRAKES & WIPERS. THE ENGINE WAS REPAIRED AT HYDE PARK MOTORS. I'VE CONTACTED DODGE (DAIMLER/CHRYSLER) AND THE DISTRICT MGR. (PHIL FORNABAIO) BUT THEY REFUSE TO HELP WITH THE ENGINE AND WOULDN'T EVEN MEET WITH ME.

Related Complaints for the 1997 DODGE CARAVAN

Other SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM Complaints

#769848 — November 22, 2002 — NO SUMMARY. DT

#727099 — August 22, 2000 — TRANSMISSION JUMPED OUT OF GEAR WHILE DRIVING ALONG THE HIGHWAY. THE BRAKE SHOES WERE RUBBED INTO THE DRUM SO BADLY ...

#712884 — October 6, 1999 — DODGE DOES NOT WANT TO PAY FOR THE DEFECTIVE BRAKE SYSTEMS. EVEN WHEN THIS IS THE SECOND TIME IN TWO YEARS.

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