NHTSA Complaint #712536 — 1998 DODGE NEON

AIR CONDITIONER ALSO MALFUNCTIONED. REPAIRED ON JULY 29, 1999. REPAIR REQUIRED VALVE EXPANSION, FREON, GASKET, AND RECHARGE. ALSO ON JULY 29, 1999, RIGHT HAND TURNS CAUSED CLUNKING NOISE. FRONT END WAS CLEANED AND LUBED BY DEALER. NOISE RETURNED 8 DAYS LATER. ALSO ON JULY 29, 1999 DEALER SERVICE DEPARTMENT FOUND CALIPER SLIDES DRY AND AGAIN LUBED TIE ROD AND BALL JOINTS. COMPLAINED ON SEPTEMBER 12. 1998 OF BACK FIRE OF ENGINE WHEN A/C ON. SERVICE DEPARTMENT CLAIMS THIS IS NORMAL EVEN THOUGH IT WAS A NEW PROBLEM FELT AFTER 2,035 ,MILES DRIVEN. ON OCTOBER 27, 1998 HEADLIGHT BEZEL CAME LOOSE FROM VIBRATION FROM TIE ROD BEING LOOSE. PART OF DASH PANEL REMOVED TO CORRECT LOOSE SWITCHES. ON OCTOBER 27, 1998 VEHICLE WAS INTO SERVICE DEPARTMENT DUE TO DOOR TOP WEATHERSTRIPPING TABS FALLING OFF. DEALER HAD TO ORDER PARTS AND HAVE VEHICLE RETURNED AFTER PARTS ARRIVED TO REINSTALL. ON OCTOBER 27, 1998 THE FRONT AND REAL WHEEL TOE ADJUSTMENTS, RETIGHTEND NUTS ON TIE ROD AND ALIGNEMENT OF VEHICLE WAS DONE DUE TO VIBRATION. ON MAY 11, 1999, THE TRANSMISSION FLUID WAS FOUND LOW BY MYSELF. IT ALSO HAD BLACK FLAKES ON THE DIP STICK. "YOUR TRANSMISSION IS SHOT" WAS THE REPORT FROM THE SERVICE DEPARTMENT. TRANSMISSION WAS RECONDITIONED, FLUSHED, NEW BAND AND GASKET INSTALLED AT 7136 MILES. VEHICLE WENT BACK INTO REPAIRS ON OCTOBER 27, 1998 TO HAVE BODY WELD REBENTED AND PAINT TOUCHED UP DUE TO DAMAGE FROM LIFT FROM PREVIOUS REPAIR. SEVERAL CALLS TO MR. JOHN BRUNSON ON OCTOBER 23, 1998, THE GENERAL MANAGER OF DAYTON ANDREWS DODGE, ST. PETERSSBURG, FLORIDA, BUT WERE NEVER ANSWERED OR RETURNED. I HAD SEVERAL TALKS WITH MR. MIKE ARMUS, SALESPERSON, WHO STATED HE COULDN'T GET ME ANY STRAIGHT ANSWERS FROM STEVE, SERVICE MANAAGER, REGARDING THE LOOSE FRONT END PROBLEMS.