NHTSA Complaint #712204 — 1998 ISUZU AMIGO

MY 1998 ISUZU AMIGO HAS PULLED TO THE RIGHT AND VIBRATES AT HIGHWAY SPEEDS SINCE I PURCHASED IT. IT HAS BEEN IN THE SHOP SEVEN (?) TIMES AND IF ANYTHING, IS WORSE THAN WHEN I PURCHASED IT. THE FIRST TIME I BROUGHT IT IN FOR THE PULLING PROBLEM, THE SERVICE ADVISOR (MELISSA) TOLD ME IT WAS SUPPOSED TO PULL TO THE RIGHT, BECAUSE "THE FOUR-WHEEL DRIVE STUFF IS IN THE RIGHT HUB". SUBSEQUENT TRIPS YIELDED NO FIX WITH THE SERVICE DEPARTMENT SAYING THAT THEY HAD; DONE A FRONT-END ALIGNMENT, BALANCED THE WHEELS, ROTATED THE WHEELS, AND PUT ON NEW TIRES. MY ADVISOR, "ROB" ALONG WITH THE ISUZU MECHANIC, "MARK" HAVE TOLD ME THAT ISUZU KNOWS THERE IS A PROBLEM WITH THE VEHICLES BUT THAT THEY ARE UNABLE TO FIX SOME OF THEM. THIS WEEK, MY AMIGO IS GOING IN ONCE AGAIN, THIS TIME TO HAVE WHAT I WAS TOLD IS A "SPRING KIT" INSTALLED ON THE RACK AND PINION STEERING. THE VIBRATION PROBLEM IS VERY NOTICEABLE AND OCCURS AT HIGHWAY SPEEDS. THE STEERING WHEEL VIBRATES AS DOES THE WHOLE TRUCK. A GREAT DEAL OF "FEEDBACK" IS ALSO EVIDENT THROUGH THE STEERING WHEEL WHEN PASSING OVER ROUGH ROADS. THERE IS A MAJOR PROBLEM HERE AND NOBODY AT ISUZU SEEMS ABLE TO FIX THIS TRUCK.