NHTSA Complaint #712151 — 1992 FORD RANGER

THE PAINT ON THE HOOD AND ROOF OF THE TRUCK IS PEELING. THE DEALER CALLED IT PAINT DELAMINATION AND ADMITTED IT AS A FACTORY DEFECT. HOWEVER SINCE MY 3YR/30000MI WARRANTY WAS EXPIRED THERE WAS NOTING THEY COULD DO. I PERSUDED THE ISSUE WITH ANOTHER DEALER AND GOT THE SAME STORY. I CALLED THE FACTORY CONSUMER SERVICE LINE AND THEY REFERED ME TO THE REAGIONAL MANAGER FOR THE NORTHWEST. HE NEVER RETURNED ANY OF MY ATTEMPTS TO CONTACT HIM. I RETURNED TO MY ORIGNAL DEALER, GOT THE SAME STORY, BUT WHEN THEY LOOKED UP THE VIN# FOR MY TRUCK THEY HAD IT REGISTERED TO SOMEONE ELSE AND TOLD ME SINCE I WAS NOT THE ORIGINAL OWNER, THERE WAS NOTHING THEY COULD DO FOR ME. I ARGUED THE FACT THAT I WAS THE ORIGNIAL OWNER AND COULD PROVE IT. THEY TOLD ME THAT WOULD NOT MAKE ANY DIFFERENCE. I LEFT THE ISSUE ALLONE FOR THE PAST 3 YEARS UNTIL I READ AN ARTICAL IN THE OCT 1999 ISSUE OF CONSUMER REPORTS. SO I DECIDED I WOULD PICK UP THE FIGHT AGAIN. THANKS FOR LISTENING.