NHTSA Complaint #711986 — 1996 PONTIAC GRAND AM

HAD TO HAVE THE ENGINE REPLACED AFTER ONLY 69,000 MILES DUE TO A PISTON GONE BAD! GM WOULD GIVE NO ASSISTANCE, EVEN THOUGH I HAVE HAD THE CAR WORKED ON AT 15 DIFFERENT TIMES, SO I HAD TO PAY ALMOST $4,000! DEALERSHIP, WHERE TAKEN, WAS NO HELP EITHER, THEY SAID THAT IT WAS DUE TO HAVING THE OIL CHANGED AT "JIFFYLUBE" OR "Q-LUBE" OR "WAL-MART". THEY SAID THOSE PLACES USE "REFINED OIL" AND NOT NEW OIL LIKE THE DEALERSHIP DOES. THIS SOUNDS LIKE AN EXCUSE AND NOT A CONTRIBUTING FACTOR TO ME! LIKE I MENTIONED, SINCE BUYING THE CAR I HAVE TAKEN IT TO THE "SHOP" ON 15 DIFFERENT OCCASIONS FOR WARRANTY & NON-WARRANTY WORK. INDIANA DOES NOT HAVE A LEMON LAW SO I AM NOT SURE WHAT ELSE TO DO TO GET SOME HELP IN THIS MATTER! THE DEALERSHIP EVEN MENTIONED THEY HAVE HAD SIMILAR PROBLEMS WITH THESE ENGINES! LOOKING FOR SOME HELP! I NOW HAVE TO KEEP THE CAR FOR ATLEAST 3 MORE YEARS TO GET MY MONEY BACK FROM THE NEW ENGINE!