NHTSA Complaint #711887 — 1999 VOLKSWAGEN JETTA SUSPENSION:FRONT

Complaint Details

ODI Number	711887
Vehicle	1999 VOLKSWAGEN JETTA
Component	SUSPENSION:FRONT
Date of Incident	June 1, 1999
Date Filed	September 23, 1999
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MA

Consumer Description

THE CAR BOTTOMS IN THE FRONT-RIGHT SIDE OUT WHEN 4 PASSENGERS ARE IN THE CAR AND YOU TRAVEL OVER RELATIVELY SMALL BUMPS IN PAVEMENT. THIS HAS HAPPENED 3 TIMES OVER THE LIFE OF THIS NEW CAR (APPROXIMATELY 4 MONTHS). THE WEIGHT OF THE OCCUPANTS WAS NO MORE THAN 600 POUNDS, AND THE SPEED AT THE TIMES OF INCIDENT WERE ALL UNDER 30MPH. AT THE CARS 10,000 CHECKUP, I ASKED THE DEALER TO INSPECT, AND HE REPORTED THAT SUBSTANTIAL DAMAGE HAS RESULTED TO THE SUB-FRAME. SINCE THAT TIME, IT HAS HAPPENED AGAIN. AT ALL TIMES, THE CAR WAS OPERATED UNDER NORMAL DRIVING CONDITIONS (DAYLIGHT, LOW SPEED, WITHIN VEHICLE WEIGHT LIMITS, AND ON NORMAL PAVEMENT). I NOW AM SCARED TO DRIVE WITH 4 PASSENGERS. IS THIS POSSIBLY BECAUSE THE CAR IS A DIESEL AND THEREFORE WEIGHS MORE? HAVE YOU HEARD OF THIS COMPLAINT? THANK YOU.

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Other SUSPENSION:FRONT Complaints

#749032 — July 31, 2001 — 30K SERVICE, REPORTED TO DEALER THAT STEERING WHEEL SHAKES WHEN APPLYING BRAKES...ASKED DEALER TO CHECK ON ALIGHMENT ...

#745619 — May 23, 2001 — THIS CAR WAS PURCHASED NEW IN JULY 2000. IT IS THE NEWLY REDESIGNED JETTA. SINCE IT'S PURCHASE THE CAR HAS BEEN IN TH...

#735047 — October 27, 2000 — FRONT BUMPER HAS BEEN PULLED LOOSE TWICE IN LESS THAN TWO YEARS WHILE BACKING FROM DRIVEWAY. THERE IS ALSO TRANSMISSI...

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