NHTSA Complaint #711827 — 1998 FORD WINDSTAR

I BOUGHT THIS VAN IN FEB OF 1998 AND IN A FEW WEEKS I NOTICED THAT THE VAN WOULD LUNGE FORWARD AT LOW SPEEDS OF ABOUT 5 TO 10 MILES PER HOUR. I WENT TO THE DEALER AND WAS TOLD THERE WAS NO PROBLEM . I WENT TO ANOTHER DEALER SAME THING. I RETURNED TO THE ORIGINAL DEALER AND THIS TIME DROVE THE VAN WITH A MECHANIC AND SHOWED HIM THE PROBLEM. THEY ORDERED A NEW TRANSMISSION BUT THE PROBLEM HAS NEVER GONE. I WROTE FORD BUT NO HELP. THEN I MOVED TO SOUTH JERSEY AN DSHOWED IT TO THE DEALER A FEW TIMES AND THIS PAST JAN I WAS TOLD THAT THE PROBLEM WILL STAY AND NOTHING MORE CAN BE DONE. SO AT PRESENT EVERY TIME I STAR THE VAN AND ACCELERATE AND THEN LEAVE THE PEDDLE THE CAR LUNGES. IN SLOW TRAFFIC THIS A REAL ANGER BECAUSE IT SEEMS AS THOUGH THE CAR IS NOT IN MY CONTROL. THE CHANGE IN GEAR IS VERY ROUGH.