NHTSA Complaint #711786 — 1999 FORD EXPEDITION

VISIBILITY:WINDSHIELD WIPER/WASHER issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	711786
Vehicle	1999 FORD EXPEDITION
Component	VISIBILITY:WINDSHIELD WIPER/WASHER
Date of Incident	May 1, 1999
Date Filed	September 22, 1999
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

WIPERS WOULD JUST TURN ON WITHOUT ANY CONTACT WITH MULITI-FUNCTION SWITCH. NO COMMON TIME, DRIVING PATTERN OR PERSON FOUND..ALL AT THE WIM OF THE VEHICLE. DEALER WAS VERY RELUCTANT TO REPAIR PROBLEM. DIDN'T BELEIVE MY WIFE THE FIRST TIME AND NEVER FIXED IT. THEN AFTER SECOND APPT THEY CANCELLED BECAUSE THEY (FORD) DIDN'T HAVE A "FIX" TO THE PROBLEM. AFTER MUCH MUCH YELLING THEY AGREED TO REPLACE THE MULTI-FUNCTION SWICTCH WHICH WAS DONE. NO RE-OCCURRANCE OF THE PROBLEM SINCE.

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