NHTSA Complaint #711674 — 1996 FORD EXPLORER

SUSPENSION:FRONT issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	711674
Vehicle	1996 FORD EXPLORER
Component	SUSPENSION:FRONT
Date of Incident	November 11, 1998
Date Filed	September 20, 1999
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NJ

Consumer Description

I NOTICED BOUNCING OF THE VEHICLE WHEN TRAVELING OVER DIPS IN THE ROAD. I WOULD IMAGINE THIS PROBLEM IS VERY WIDE SPREAD BUT IS NOT NOTICEABLE TO MANY PEOPLE BECAUSE THE OF THE "FIRMNESS" OF THE OTHER PARTS OF THE SUSPENSION. SUCH AS THE TORSION BARS. I HAD FRONT SHOCKS REPLACED AFTER PRESSURING THE DITSCHMAN FORD(FLEMINGTON, NJ) DEALERSHIP PRETTY HARD. I NOTICED THE DIFFERENCE IMMEDIATELY. THE PROBLEM SEEMED TO REAPPEAR AGAIN AFTER ONLY 4,000 ADDITIONAL MILES.THE SAME PROBLEM SEEMS TO BE TRUE OF THE REAR SHOCKS ALSO. THIS PROBLEM RESULTS IN BOUNCING AND DIVING OF THE NOSE OF THE VEHICLE DURING HARD BRAKING. I WOULD IMAGINE IN EMERGENCY(SEVERE)HANDLING THE VEHICLE WOULD NOT PERFORM AS EXPECTED. I AM NOW CONSIDERING AN AFTERMARKET SET OF SHOCKS.

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