NHTSA Complaint #711423 — 1997 CHEVROLET MONTE CARLO

I TOOK MY CAR TO BOB MCDORMAN CHEVROLET IN JANUARY (VEHICLE WAS STILL UNDER WARRANTY) ABOUT SEVERAL CONCERNS I HAD. ONE CONCERN I POINTED OUT WAS THAT MY CAR "CRANKED" A LONG TIME TO START. I ALSO HAD THEM REPAIR MY DRIVER SEAT BELT, THAT WOULD NOT CONTRACT, HAD THEM CHECK MY BRAKES BECAUSE THEY WERE TAKING LONGER TO STOP ON WET PAVEMENT AND THEY WERE SQUEAKING. WELL, NEEDLESS TO SAY, NOTHING WAS FOUND TO BE WRONG WITH ANYTHING EXCEPT MY SEAT BELT. I ALSO REPORTED THAT THERE WAS A TICKING SOUND IN THE MORNING WHEN I STARTED THE CAR. THEY TOLD ME SOME TICKING IS NORMAL ON A COLD START. ON 03-29-99 I TOOK THE VEHICLE IN BECAUSE THE "SERVICE ENGINE SOON" LIGHT KEPT FLASHING AND STAYING ON, THE IDLE WAS VERY ROUGH, CAR WAS MISSING TERRIBLY, SULFUR SMELL WAS PRESENT. BOB MCDORMAN CHEVROLET REPLACED THREE PLUGS AND WIRES. I TOOK MY CAR BACK ON 4-14-99 BECAUSE THE CAR WAS "RUNNING ROUGH" AGAIN. BOB MCDORMAN CHEVROLET REPLACED THE OTHER THREE SPARK PLUGS AND WIRES. ON JULY 26, 1999 I WAS DRIVING ON THE FREEWAY @ APPROXIMATELY 65MPH. I LOST ALL POWER AND MY CAR WOULD NOT RESTART. I CALLED CHEVY ON 07-27-99. I WAS TOLD TO TAKE THE CAR INTO A DEALER AND THEY "MAY" ASSIST WITH REIMBURSEMENT BUT COULD NOT GUARANTEE IT. I CALLED SEVERAL CHEVROLET DEALERS BUT COULD NOT GET MY CAR IN FOR A WEEK. BOB MCDORMAN WAS CALLED AND I SPOKE WITH THE SERVICE MANAGER (STEVE ALEXANDER). HE TOLD ME THAT THEY COULDNOT GO BACK ON THE WARRANTY BECAUSE THIS WAS A NEW PROBLEM. I EXPLAINED TO HIM THAT MY CAR WAS RUNNING ROUGH ALL ALONG LIKE BEFORE IN "SPURTS" AND I FELT THE WARRANTY SHOULD COVER WHAT I HAD IT IN FOR BEFORE. TO MAKE A LONG STORY SHORT, I TOOK MY CAR TO A GARAGE, THEY SAID IT WAS THE ALTERNATER ($453.16). NOW, IN THE BEGINNING OF SEPTEMBER, MY CAR MISSES AFTER IT IS STARTED AND STILL IDLING ROUGH. TOOK IT BACK TO THE GARAGE AND WAS TOLD IT IS NOW MY FUEL PUMP. I CONTACTED