NHTSA Complaint #711098 — 1993 GMC SAFARI

GM OF CANADA AND THE TRANSPORT CANADA HAS BEEN NOTIFIED OF THIS PROBLEM. GM RESPONSE IS THAT IF THEY DETECT A PROBLEM WITH A COMPONENT THEY WILL INVESTIGATE ALTHOUGH IT SOUNDED MORE LIKE A BRUSH OFF. THEY CLAIM THAT THERE IS NOT A PROBLEM AT THIS TIME WITH THE TORSION BAR FAILURE. THE PERSON I SPOKE WITH AT TRANSPORT CANADA WAS AWARE OF 5 OTHER REPORTED CASES OF TORSION BAR FAILURE ON THIS MODEL IN THE PAST TWO MONTHS. A GM DEALER CONTACTED IN HAMILTON ONTARIO HAD ANOTHER REQUEST FOR TORSION BAR REPLACEMENTS YESTERDAY. A LOCAL WRECKING YARD HAS A VAN IN THERE POSESSION WITH A BROKEN TORSION BAR. I FEEL THERE IS A PROBLEM HENCE MY CONTACT WITH NHTSA, TRANSPORT CANADA, AND GM CANADA. INDEED THE DESIGN OF THE TORSION BAR WAS CHANGED ON 1996 AND NEWER ASTRO/ SAFARI AWD VANS AND THE OLD STYLE TORSION BAR IS NOT AVAILABLE FROM GM CANADA. THIS MEANS THE WHOLE FRONT END NEEDS TO BE RETRO FITTED AT THE OWNERS EXPENSE TO THE NEW STYLE TORSION BAR. I HAVE NOT RECIEVED A SATISFACTORY RESPONSE TO MY PROBLEM. I WOULD APPRECIATE ANY HELP YOUR ORGANIZATION MAY BE ABLE TO PROVIDE. THANK YOU FOR YOUR TIME.