NHTSA Complaint #710496 — 1997 FORD F-150

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	710496
Vehicle	1997 FORD F-150
Component	ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Date of Incident	July 1, 1998
Date Filed	August 25, 1999
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	GA

Consumer Description

ENGINE HAS EXPEREINCED A CLATTER ON STARTUP FOR SOME TIME. WAS TAKEN TO DEALER UNDER WARRNATY ONE YEAR AGO @ 27000 MILES. TOLD THIS NOISE WAS "NORMAL". NOISE HAS INCREASED. NOW DEALER REPORTS IT IS "A MAJOR LOWER -END PROBLEM. FORD WON'T DO ANYTHING BECAUSE VEHICLE IS OUT OF BASIC WARRANTY. I SAY 1) NOTHING WAS DONE WHEN IT WSAS UNDER WARRANTY. WORK SHOULD HAVE BEEN CORRECTLY DIAGNOSED AND FIXED THEN 2) THE PROBLEM I AM EXPERIENCING IS THE RESULT OF A MANUFACTURING DEFECT. FORD ACKNOWLEDGES THAT THIS PROBLEM SHOUDL NOT SHOW UP AT THIS LOW A MILEAGE. THEY AMDE AN DEFECTIVE PRODUCT--THEY SHOUDL FIX IT!

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