NHTSA Complaint #710457 — 1989 FORD MUSTANG

CAR WAS PARKED IN THE PARKING LOT AT PLACE OF EMPLOYMENT ON 1/31/96. APPROXIMATELY 10 MINUTES LATER I WAS INFORMED THAT THE CAR WAS ON FIRE IN THE PARKING LOT. THE FIRE COMPLETELY CONSUMED THE ENGINE COMPARTMENT AND INTERIOR DASHBOARD AREA. THE PALM BEACH GARDENS FIRE DEPARTMENT ARRIVED TO EXTINGUISH THE FIRE, HOWEVER THE CAR WAS TOTALED DUE TO THE EXTENSIVE DAMAGE. THE FIRE DEPARTMENT INCIDENT REPORT INDICATED THAT THE FIRE WAS CAUSED BY A FAULTY IGNITION RELAY. THE CAR WAS REMOVED BY A TOWING SERVICE AND DELIVERED TO A JUNK YARD. A TOTAL OF $100 WAS PROVIDED FOR THE CAR FOR USED PARTS. THERE WAS NO INSURANCE COVERAGE FOR THIS INCIDENT. ON SEPT. 1996, WE RECEIVED A SAFETY RECAL NOTICE FROM THE FORD MOTOR CO. STATING THAT 1988-93 MODEL MUSTANGS COULD EXPERIENCE A SHORT CIRCUT IN THE IGNITION SWITCH LEADING TO OVERHEATING AND POSSIBLY FIRE. WE HAVE ATTEMPTED SEVERAL TIMES TO CONTACT FORD MOTOR CO. BUT HAVE RECEIVED NO SUPPORTING RESPONCE. ALSO, THE DISPUTE SETTLEMENT BOARD HAS BEEN CONTACTED, BUT INDICATED THAT OUR APPLICATION DOES NOT FALL WITHIN THE JURISDICTION OF THE BOARD. WE HAVE A COPY OF THE FIRE REPORT AND PHOTOS OF THE VEHICLE. PLEASE ADVISE.