NHTSA Complaint #710438 — 1997 JEEP CHEROKEE

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC issue reported to NHTSA

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Complaint Details

ODI Number	710438
Vehicle	1997 JEEP CHEROKEE
Component	SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
Date of Incident	August 17, 1999
Date Filed	August 24, 1999
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MI

Consumer Description

IN LESS THAN 36,000 MILES THE VEHICLE WAS RETURNED (4) TIMES FOR WARPAGE OF FRONT BRAKE ROTORS. ROTORS REPLACED COMPLETELY (1) TIME. DEALER CLAIMED THAT THIS WAS NORMAL. I CONTACTED (2) INDEPENDENT BRAKE SPECIALISTS AND EACH INDICATED EXCESSIVE HEAT WAS CAUSING PREMATURE WARPAGE. THEY SUGGESTED IT BE RETURNED TO THE DEALER FOR CORRECTIVE ACTION. I STOPPED A CAR WASH TO HAND WASH THE VEHICLE AND UPON SPRAYING THE FRONT WHEELS NOTICE STEAM COMING OFF THE WHEEL. THIS INDICATES SUBSTANTIAL OVER EXCESSIVE HEAT. THE DEALER CLAIMED THIS WAS NORMAL AND TURNING OF ROTORS AND REPLACING PADS (NON WARRANTY) WAS THE ONLY ANSWER. IN MY OPINION THIS ONLY CORRECTS THE SYMPTOMS AND DOES NOT CORRECT THE PROBLEM. CHEAP, INFERIOR COMPONENTRY IS MY OPINION. I SHALL NOT BY ANOTHER JEEP OR CHRYSLER PRODUCT.

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