NHTSA Complaint #710397 — 1997 FORD WINDSTAR

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	710397
Vehicle	1997 FORD WINDSTAR
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	May 26, 1999
Date Filed	August 23, 1999
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NC

Consumer Description

MY VAN HAS BEEN PUTTING ITSELF INTO NEUTRAL WHEN I AM AT A STOP OR PULLING OUT OF A STOP. WHEN I HAVE WENT TO THE DEALERS IN DELEWARE (ON VACATION), PA. (ON VACATION) AND MY LOCAL DEALER, NO ONE CAN FIND A PROBLEM.NOW ALL OF A SUDDEN MY DEALER IN ROANOKE RAPIDS ,N.C. SAID HE WOULD RREPLACE SOME TRANSMISSION PARTS BUT I DO NOT KNOW WHAT THEY DID. THEY TOLD ME IT WAS TO COMPLICATING. I AM MAD AND SCARED TO DRIVE MY VAN. I DO NOT KNOW WHAT THEY DID OF IF IT WILL HAPPEN AGAIN. I TRAVEL TO PA. ALOT WITH MY 9YR OLD DAUGHTER BY OURSELVES AND NOW I AM SCARED TO DO THIS. HELP!!! NO ONE ELSE WILL!!! I CAN NOT EVEN GET IN TOUCH WITH FORD!!!

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