NHTSA Complaint #710389 — 1995 FORD WINDSTAR

THIS FORD VEHICLE HAS HAD AN EXTREME NUMBER OF FAILURES. STARTING WITH THE HEAD GASKET THAT THE DEALER WANTED US TO PAY FOR AFTER THEY MADE THE MISTAKE OF SAYING IT WAS UNDER WARRANTY. AT A PREVIOUS REPAIR THE DEALER HAD REPLCED THE DASH BECAUSE OF THE SPEEDOMETER CABLE AND THE DEALER SERVICE PERSON HAD FORGOT TO ADD IN THE PREVIOUS MILEAGE. LATER FORD RECALLED THE HEAD GASKETS. THE TRANSMISSION HAS NOT BEEN REPLACED YET BUT CONTINUES TO SHIFT POORLY. I DO NOT WANT TO PUT ANY MORE MONEY INTO THIS VEHICLE. I BELIEVE FORD SHOULD HAVE SOME RESPONSIBILITY FOR THE AMOUNTS SPENT ON POOR QUALITY PARTS SEPARATE THAN NORMAL MAINTENANCE. SO FAR ALL THAT FORD HAS OFFERED IS $1000.00 CASH. THIS IS NOT A RESPONSIBLE OFFER. WE HAVE SPENT ALMOST $8000.00. IT IS FORTUNATE NO ONE WAS HURT WHEN THESE PARTS FAILED. THESE SIX DEFECTS WERE NOT THE ONLY PROBLEMS BUT ARE PROBABLY THE MOST EXPENSIVE DEFECTS.