NHTSA Complaint #709986 — 1998 KIA SEPHIA

SINCE PURCHASED THE MV HAS BEEN IN SHOP FOR NUMEROUS (13+) PROBLEMS AND DEFECTS. MY CONCERN OVER SAFETY ISSUES HAS BEEN DISMISSED OR GIVEN MANY DIFFERENT ANSWERS. DEALERSHIP DOES NOT ALWAYS GIVES REPAIR ORDER SLIPS WHENEVER THE CAR IS LOOKED AT OR SERVICED. THE SAFETY AND DEPENDABILITY OF THIS MV IS QUESTIONNABLE GIVEN THE NUMBER OF TIMES IN THE REPAIR SHOP. DEALERSHIP/MANUFACTURER'S REPRESENTATIVE CLAIMS NOTHING WRONG, ALTHOUGH MANUFACUTER'S REPRESENTATIVE DID OFFER REIMBURSEMENT OF 3 CAR PAYMENTS. THE ISSUE OF THE LACK OF DECELERATION HAS STILL TO BE RESOLVED. AS A FEMALE CONSUMER, I FEEL THAT I AM BEING TAKEN ADVANTAGE OF BY BOTH THE DEALER AND MANUFACTURER. I BELIEVE THAT THIS PARTICULAR VEHICLE IS A "LEMON" AND IN ALL LIKELIHOOD WILL CONTINUE TO PROBLEMS IN THE FUTURE.