NHTSA Complaint #709906 — 1998 FORD CONTOUR STEERING:HYDRAULIC POWER ASSIST SYSTEM

Complaint Details

ODI Number	709906
Vehicle	1998 FORD CONTOUR
Component	STEERING:HYDRAULIC POWER ASSIST SYSTEM
Date of Incident	August 10, 1999
Date Filed	August 12, 1999
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

WHENEVER THE AUTOMOBILE IS DRIVEN THROUGH A PUDDLE OF WATER OR UPON PROLONGED DRIVING ON A WET ROAD, THE POWER STEERING LOCKS UP. WHEN THIS OCCURS, THE POWER STEERING REMAINS LOCKED FOR SEVERAL SECONDS UP TO OVER ONE MINUTE BEFORE RETURNING TO NORMAL. THESE CONDITIONS ALSO CAUSE THE "BATTERY" LIGHT TO ILLUMINATE. I RETURNED THE VEHICLE TO THE DEALER IN APPROXIMATELY JUNE 1998, BUT THEIR FIX ACTION "REPLACING A HEADLIGHT WIRING ASSEMBLY" DID NOT APPEAR TO ADDRESS THE PROBLEM AND THE PROBLEM REOCCURRED IMMEDIATELY THE NEXT TIME THAT THE AUTOMBILE WAS DRIVEN ON A RAINY DAY. UPON RETURNING THE AUTOMOBILE A SECOND TME, I WAS INFORMED BY BOTH A SERVICE TECHNICIAN AND A SERVICE MANAGER THAT THIS IS A PROBLEM THAT THE FORD COMPANY IS AWARE OF BUT IS MAKING NO ATTEMPT TO INFORM THE AUTOMOBILE OWNERS UNTIL THEY ACTUALLY EXPERIENCE THE PROBLEM.

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Other STEERING:HYDRAULIC POWER ASSIST SYSTEM Complaints

#765872 — August 22, 2002 — WHEN DRIVING SLOWLY THROUGH A PUDDLE THE CAR CAN EXPERIENCE A SUDDEN, TEMPORARY LOSS OF POWER STEERING. THIS RESULTS ...

#757172 — January 24, 2002 — WHILE DRIVING ON I75 AROUND ATLANTA, CAR STEERING FAILED MAKING CAR FEEL LIKE IT WAS HYDROPLANING BUT IT WASN'T. ROAD...

#891331 — June 26, 2001 — CONSUMER WAS TRAVELING ABOUT 55MPH ON HIGHWAY AND VEHICLE VEERED INTO LEFT TO AVOID DEBRIS IN STREET. CONSUME...

#714340 — November 4, 1999 — POWER STEERING FAILED WHILE DRIVING THROUGH DEEP PUDDLE. CAUSE DETERMINED TO BE WATER SPLASHING ON BELT AND PULLEY, ...

#713592 — October 20, 1999 — DROVE THROUGH PUDDLE, LOST POWER STEERING ASSIST. *AK

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