NHTSA Complaint #709717 — 1996 DODGE GRAND CARAVAN

TWO LETTERS DATED 05/23/98 AND 06/08/98 ADDRESSED TO MR. ROBERT EATON, CEO OF CHRYSLER CORP. WAS SENT WITH A REPAIR HISTORY SCHEDULE CONTAINING 24 ITEMIZED OCCURENCES DEPICTING THE ASSOCIATED REPAIR ORDER NUMBER, NATURE OF REPAIR, MILEAGE, DATE-IN AND DATE-OUT, REMARKS AS TO RESULTS, WARRANTED REPAIR OR NOT, LOCATION OF REPAIR AND COST IF APPLICABLE. ALSO DEPICTED WAS THE NUMBER OF TIMES WE REPEATEDLY RETURNED THE VEHICLE FOR BRAKE REPAIR WHICH WAS SIX TIMES WITHIN FIRST SIX MONTHS AND SIX TIMES REGARDING ELECTRICAL WITHIN THE FIRST SIX MONTHS OF POSSESSION WHICH ALL IS EVIDENCED BY THE GIVEN INFORMATION ON THE REPAIR HISTORY SCHEDULE I PROVIDED WITH THE LETTERS. I RECEIVED A RESPONSE BACK FROM CUSTOMER SERVICE TO NO AVAIL. I WOULD BE DELIGHTED TO PROVIDE YOU AT YOUR REQUEST A COPY OF BOTH LETTERS WHICH INCLUDES THE REPAIR HISTORY SCHEDULE I ELUDED TO EARLIER.