NHTSA Complaint #709225 — 1995 FORD WINDSTAR

STEERING:LINKAGES issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	709225
Vehicle	1995 FORD WINDSTAR
Component	STEERING:LINKAGES
Date of Incident	July 1, 1998
Date Filed	July 26, 1999
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TN

Consumer Description

SEVERE SHAKING ON ACELERATION BETWEEN 35-60 MPH; FORD SERVICE DEPT. DETECTED SHAKING AS WELL, AND HANDED USBULLETIN FROM FORD- ARTICLE NO. 96-3-17 STATING DESIGN DEFECT AND DEFINING PROCEDURE TO REPLACE- AT COST OF $1,500 TO THE CUSTOMER. WE ARE WORRIEDABOUT THE SAFETY OF OURSELVES AND OUR TWO SMALL CHILDREN, AND WOULD LIKE TO KNOW IF THIS POSES ANY THREAT TO US- WHEN WE ASKED THE SERVICE REP, HE SAID HE "COULDN'T SAY". WE WROTE FORD CUSTOMER SVC, AND THEY PHONED TO SAY THEY FEEL THE CASE IS "CLOSED"- BUT IF WE WANTED TO PURSUE THINGS, TO CONTACT YOU. IFYOU WANT COPIES OF THE POWER BALANCE ANALYSIS DONE BY OUR FORD DEALER ON JUNE 23, 199 OR THE BULLETIN, WE WOULD BE GLAD TO FORWARD THEM TO YOU.

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#781346 — October 19, 1998 — ENGINE HEAD GASKET/TRANSMISSION/ABS/BRAKE LIGHT SWITCH/TIE ROD AND POWER STEERING HOSE FAILED. *AK

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