NHTSA Complaint #709074 — 1996 BUICK SKYLARK

WE REPLACED THE RIGHT FRONT WHEEL BEARING HUB ASSEMBLY IN 12/98. OUR VEHICLE IS NOW MAKING SAME NOISE AND WE WILL HAVE TO REPLACE THE SAME PART AGAIN IN LESS THAN 8 MONTHS. WE KNOW OF ANOTHER 1996 SKYLARK OWNER WITH THE SAME PROBLEM, THAT OWNER HAS SINCE TRADED HIS VEHICLE. I CONTACTED THE BUICK COMPLAINT LINE ASKING FOR ASSISTANCE IN THIS MATTER, BUT WAS TOLD THERE WAS NO COURTESY REIMBURSEMENTS SINCE THE PART WAS GUARANTEED FOR 12 MONTHS OR 12,000 MILES. I DO NOT FEEL THIS PART SHOULD HAVE FAILED AT 59000 OR 69000 MILES. I ALSO FEEL BUICK SHOULD HAVE BEEN MORE RESPONSIVE TO THIS MATTER. I FEEL THIS COULD BE A SAFETY HAZARD AND POSSIBLY A FACTORY DEFECT. ANY HELP IN THIS MATTER WOULD GREATLY BE APPRECIATED. THANK YOU.