NHTSA Complaint #708828 — 1996 FORD CONTOUR

I HAVE HAD MULTIPLE PROBLEMS W/ MY 96 FORD CONTOUR SINCE I BOUGHT IT 2/23/96. I HAVE HAD IT IN FOR SERVICE MULTIPLE TIMES, AND I GET TOLD IT'S COVERED UNDER WARRANTY WHY WORRY ABOUT IT. THE SRV.MNGR.AT MY DEALER SUPPOSEDLY TALKED TO A "TONY" AT FORD & TOLD HIM TO TELL ME AS LONG AS IT'S COVERED UNDER WARRANTY I SHOULDN'T COMPLAIN IT IS NO MONEY OUT OF MY POCKET. THAT IS UNSATISFACTORY -I BELIEVE MY CAR TO BE A DEFECT IN THAT YEARS LINE OF CONTOURS & I WOULD LIKE SOMETHING DONE ABOUT THESE PROBLEMS. MY CAR RUNS WORSE THAN ANY USED CAR I HAVE EVER OWNED! ALL I EVER WANTED DONE WAS TO RECTIFY THE SITUATION,THEY COULD HAVE EASILY REPLACED MY CAR WITH ONE SIMILIAR TO THAT YEAR & MODEL & I WOULD HAVE BEEN HAPPY. I REALLY WOULD LIKE A RESPONSE TO THIS MATTER. I AM TO THE POINT WHERE I WILL CONTACT A LAWYER TO SEEK HELP DEALING WITH FORD & KENNEDY FORD , IF I CAN NOT GET A FAIR & AGGREEABLE OUTCOME TO THIS SITUATION. THANK YOU.