NHTSA Complaint #708752 — 1996 FORD WINDSTAR

SUSPENSION issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	708752
Vehicle	1996 FORD WINDSTAR
Component	SUSPENSION
Date of Incident	July 1, 1997
Date Filed	July 17, 1999
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NJ

Consumer Description

THE VEHICLE WILL NOT TRAVEL IN A STRAIGHT LINE. CONSTANTLY PULLS / WANDERS TO THE RIGHT. DEALER HAS HAD CAR 10 TO 12 TIMES. PARTS REPLACED IN AN ATTEMPT TO CURE PROBLEM ARE : STEERING RACK, PART OF STEERING COLUMN, TIRES. CAR HAS BEEN ALLIGNED 8 TIMES. CAR HAS ONLY 22,500 MILES ON IT. FORD REGIONAL ENGINEER CONTACTED AND HIS ATTEMPT TO REPAIR MADE MATTERS WORSE. AFTER FORD ENGINEER FAILED ATTEMPT, DEALER HAS HAD CAR TWICE MORE TO ATTEMPT TO REMEDY BY ALLIGNING SLIGHTLY OUT OF SPEC. PROBLEM STILL EXISTS AND MAKES CAR DIFFICULT TO DRIVE SAFELY. I HAVE FILED A CLAIM AGAINST FORD AT THEIR DISPUTE SETTLEMENT BOARD. *AK

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