NHTSA Complaint #708257 — 1997 SATURN SL

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC issue reported to NHTSA

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Complaint Details

ODI Number	708257
Vehicle	1997 SATURN SL
Component	SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
Date of Incident	February 19, 1998
Date Filed	July 6, 1999
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

COMPLETE BRAKING SYSTEM FAILURE, CREATING UNSTABLE CONTROL OF VEHICLE DUE TO RADICAL VIBRATIONS THROUGH STEERING SYSTEM. DEALER SOLUTION AND MANUFACTURER'S "BAND-AID" SOLUTION - CHANGING ROTORS AND BRAKE PADS WITH INFERIOR PARTS THAT CONTINUE TO FAIL (4 TIMES FRONT, 2 TIMES REAR; MOST RECENT - FRONT ROTORS CUT). MANUFACTURER'S EXPLANATION OF FAILURE ON 2 OCCASIONS: CAR IS NOT SUITABLE FOR NORTHEAST, CAR IS USED FOR LONG TRIPS TOO OFTEN (84 MILE ROUND-TRIP COMMUTE), AND DRIVER USING BRAKES TOO MUCH, CAUSING THE FAILURE IN MANUFACTURER'S EQUIPMENT. SUMMARY: FEAR OF LOSING CONTROL OF VEHICLE DUE TO SOFT BRAKING SYSTEM/NO BRAKES, INABILITY TO MAINTAIN CONTROL OF VEHICLE DUE TO RADICAL PULSATION IN STEERING SYSTEM WHILE TRYING TO BRAKE, & FINANCIAL BURDEN ONCE BRAKES ARE OUT OF WARRANTY. *AK

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