NHTSA Complaint #708189 — 1992 NISSAN MAXIMA

WHEN I WENT TO HAVE MY VTC SPRINGS REPLACED THE MAN THAT WORKED AT THE DEALERSHIP I HAD THE WORK DONE AT, HE SAID IT WAS A VERY COMMON PROBLEM WHICH MAID ME MAD BECAUSE OF THE FACT OF I PAID $1000.00 TO HAVE A PART FIXED WHICH I THINK THEY SHOULD HAVE PAID FOR IF IT WAS A COMMON THING. I AM ASERVICE MANAGER IN A SHOP AND HAVE SEVERAL MAXIMAS COME IN WITH THAT PROBLEM. I WOULD REALLY LIKE TO KNOW WHAT HAS TO BE DONE TO HAVE THAT PART RECALLED ANDHAVE MY MONEY RETURNED. IF PROBLEM IS NOT FIXED, IT WILL BREAK TIMING CHAIN AND BEND VALVES. MY OTHER COMPLAINT IS ABOUT THE WINDOW REGULATOR. I WILL TELL YOU I KNOW OF TONS OF PEOPLE THAT HAS HAD THAT BREAK ON THEM. IT IS A PLASTIC PIECE LIKE A PULLY FOR THE WINDOW THAT BREAKS AND THE WINDOW WILL DROP AT ANY TIME. ONE OF MY ASSOC. WINDOW HAS BROKE WHEN IT FELL. THAT PART COST $110 TO REPLACE, THE BAD THING ABOUT IT ANOTHER PLASTIC PIECE. THAT IS ONE PART THAT MUST REALLY BE RECALLED WITH HOW MANY TIMES IT HAPPENS. *AK