NHTSA Complaint #708056 — 1996 FORD WINDSTAR

STEERING issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	708056
Vehicle	1996 FORD WINDSTAR
Component	STEERING
Date of Incident	June 30, 1999
Date Filed	June 30, 1999
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	ND

Consumer Description

SPEEDOMETER READOUT NOT RELIABLE. NEEDLE SOMETIMES STICKS ON CERTAIN SPEED WHEN OBVIOUSLY ACCELERATING. NEEDLE OFTEN SWINGS SUDDENLY UP AND DOWN WHEN CRUISING AT STEADY SPEED. NEEDLE HAS CREPT UPWARD SEVERAL MPH WHILE DRIVING WITH CRUISE CONTROL ON. FIRST OCCURRED JUST UNDER 27,000 MI, AND INSTRUMENT PANEL WAS REPLACED UNDER WARRANTY. IS NOW REOCCURRING, AND DEALER WANTS $400 TO REPLACE AGAIN 18 MO LATER. DEALER SERVICE SHOPS IN ARKANSAS AND NORTH DAKOTA BOT SAID THEY'VE SEEN A LOT OF THIS - THE PLASTIC PARTS (GEARS?) IN THE INSTRUMENT PANEL JUST WEAR OUT. *AK

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