NHTSA Complaint #707463 — 1995 MERCURY MYSTIQUE

PROBLEM WITH FAN MOTOR LED TO OUR TAKING VEHICLE INTO DEALER. THEIR INSPECTION REVEALED SEVERE DETERIORATION TO WIRING HARNESS INSULATION WHICH SERVICE MANAGER SAID MIGHT LEAD TO A FIRE HAZARD. FORD AREA REP CONTACTED AND OFFERED $1,500 PAYMENT TOWARD $2,500 BILL. THIS ALL TOOK PLACE YESTERDAY, JUNE 10, 1999. I DID NOT AUTHORIZE ANY REPLACEMENT TO BE DONE PENDING FURTHER CONVERSATION WITH FORD AND REQUEST THAT THEY REPLACE DEFECTIVE WIRING HARNESS AT NO CHARGE TO ME. PLEASE ALSO NOTE THAT IN JUNE 1998, I COMPLETED AND FILED ANOTHER VEHICLE OWNER'S QUESTIONANAIRE, THIS TIME HAVING TO DO WITH DEFECTIVE WIRING RELATING TO THE ABS SYSTEM. I RECEIVED NO RESPONSE FROM THAT FROM DOT OR FORD. THIS PROBLEM, HAVING TO DO WITH DEFECTIVE WEATHERPROOF COVERING ON THE 22 PIN ELECTRICAL CONNECTOR THAT CONTROLS ABS AND TRACTION CONTROL CIRCUITS AND CAUSES INADVERTENT BRAKING. I BELIEVE THESE ARE PROBLEMS THAT NEED THE ATTENTION OF YOUR AGENCY BEFORE INJURIES OR FATALATIES TAKE PLACE.