NHTSA Complaint #707310 — 1995 FORD EXPLORER

SINCE LEASING THE VEHICLE, HAVE HAD PERSISTENT PROBLEMS WITH THE FRONT END, WHICH RESULTED IN WEARING OUT SEVERAL SETS OF EXPENSIVE TIRES. REPORTED SAME TO SELLER ( R. BROWN & SONS, INC. ) BUT NO RESOLUTION. INVOLVED IN A CRASH IN AUGUST, 1998, FRONT END IMPACT CAUSING $2500 IN DAMAGES, BUCKLED HOOD, SHATTERED BUMPER BRACKETS, ETC. BUT NEITHER AIR BAG DEPLOYED. TOOK VEHICLE TO A DIFFERENT GARAGE BECAUSE FRONT TIRES AGAIN SERIOUSLY WORN. MECHANIC DISCOVERED RIGHT FRONT STABILIZER MISSING -- AND NO INDICATION THAT IT HAD EVER BEEN PRESENT. IT IS MY BELIEF THAT THE VEHICLE WAS IN A FRONT END COLLISION PRIOR TO OUR LEASING IT, A FACT THE SELLER DID NOT DIVULGE AT THE TIME. THE SALESMAN INVOLVED WAS TERMINATED FROM EMPLOYMENT AT BROWN'S SHORTLY AFTER WE LEASED THE VEHICLE. THANK YOU FOR YOUR TIME AND CONSIDERATION. *AK