NHTSA Complaint #706999 — 1996 GMC SIERRA

MY TRUCK HAS EXPERIENCED BRAKE PROBLEMS FOR SOME TIME AND WERE ATTRIBUTED TO VARIOUS THINGS OVER THE PAST FEW YEARS. SINCE PURCHASE MY TRUCK HAS BEEN SERVICED BY FRANKS TRUCK CENTER 325 ORIENT WAY LYNDHURST, NJ 07071 #201-939-7790. THE PULLING PROBLEM SEEMED TO BECOME APPARENT IN FEB. 1999. THE PROBLEM I EXPERIENCED WAS THAT WHEN BRAKING THE TRUCK PULLED TO THE RIGHT--SOMETIMES SHARPLY, SOMETIMES IT WAS A "GENTLE" PULL AND MANY TIMES THE PROBLEM WASN'T THERE AT ALL. LAST FEBRUARY AND AT FRANKS, THE FRONT ROTOR ASSEMBLIES WERE REPLACED AND AN ALIGNMENT DONE. THE PROBLEM WENT AWAY FOR ABOUT ONE WEEK. THE TOOK THE TRUCK BACK FOR ANOTHER TRY AND IT SEEMED GOOD FOR ANOTHER WEEK OR SO AND THEN THE PROBLEM WAS BACK. THEY KEEP THE TRUCK FOR -5- DAYS AND DID VARIOUS THING TO SOLVE THE PROBLEM IE: ANOTHER ALIGHNMENT, BALANCE THE TIRES, ADJUST THE BRAKES. ALL ATTEMPTS WERE OBVIOUS BUT THE PROBLEM WAS BACK WITHIN A WEEK OR TWO. AT THIS POINT AND DATE, THE TRUCK IS CONSTANTLY PULLING SLIGHTLY TO THE FRONT-RIGHT WHENEVER I BRAKE. ON OCCASSION IT PULLS SHARPLY. I HAVE NOTIFIED FRANKS. THEY HAVE TOLD ME THAT THERE IS A PROBLEM WITH THE BRAKING SYSTEM ON MY TRUCK AND CHEVY SUBURBANS (WHICH HAVE THE SAME BRAKING SYSTEM). ALTHOUGH MY FULL WARRANTLY EXPIRED AFTER MY FEBRUARY VISIT TO FRANKS, THEY HAVE BEEN ATTEMPTING TO RESOLVE MY PROBLEM. WHILE THIS IS APPRECIATED, IT DOESN'T SOLVE WHAT THEY HAVE TOLD ME IS AN ENGINEERING PROBLEM. I BOUGHT MY TRUCK IN ORDER TO TOW A FIFTH WHEEL TRAILER (WHICH I HAVEN;T DONE MUCH). AT THIS POINT I AM AFRAID TO TOW--AND SOMETIMES DRIVE THE VEHICLE FOR FEAR OF THE BRAKING PROBLEM CAUSEING AN ACCIDENT. *AK