NHTSA Complaint #706246 — 1992 FORD EXPLORER

MY EXPLORER CAUGHT ON FIRE WHILE I WAS DRIVING DOWN THE HIGHWAY. AS I WAS GETTING OUT IT WAS ALREADY IN FLAMES OVER THE WINDSHIELD. I HAD ONLY LIABILITY ON IT SO IT WAS A COMPLETE LOSE. I HAVE CONTACTED FORD MOTOR COMPANY AND EXPLAINED THE PROBLEM I HAD SEVERAL TIMES AND WAS TOLD "THEIR IS NOTHING WE CAN DO FOR YOU. A WEEK AFTER MY EXPLORER CAUGHT ON FIRE ANOTHER EXPLORER CAUGHT ON FIRE IN A KMART PARKING AREA. IT WAS ALSO IN THE THE ENGINE THAT IT STARTED. I HAVE A COMPLETE LOSE HERE AND I'M JUST YOUR AVERAGE WORKING PERSON TO STRIVE TO HAVE SOMETHING IN LIFE AND TAKE CARE OF MY FAMILY. JUST WHEN I THOUGHT I WAS GETTING AHEAD I HAVE THIS INCIDENT HAPPEN. A TOTAL OF 8,000 DOWN THE DRAIN NOT COUNTING THE STRESS THAT CAUSED ME TO GET SICK AND BE OUT OF WORK FOR A WEEK. I JUST THINK SOMEONE SHOULD DO SOMETHING ABOUT THESE EXPLORERS CATCHING ON FIRE BEFORE SOMEONE GETS HURT BADLY. FORD HAS NO ANSWERS FOR ME AND ACT LIKE MY LOSS IS NO BUSINESS OF THEIRS. I THINK IT IS. I WAS DRIVING A FORD VEHICLE AND WOULD LIKE TO KNOW WHY IT CAUGHT ON FIRE AND IF THEY ARE RESPONSIBLE, WOULD LIKE TO BE COMPENSATED FOR IT. THANK YOU FOR YOUR TIME.