NHTSA Complaint #706068 — 1994 CHRYSLER LHS

WE ARE NOT SATISFIED WITH THE RELIABILITY AND PERFORMANCE OF THE ORIGINAL AND REPLACEMENT PARTS ON A CHRYSLER LHS WE PURCHASED NEW IN 19994. THE FOLLOWING ARE THE HIGH FAILURE PARTS AND SYSTEMS ON THE CAR: 1. WATER PUMP AND ASSOCIATED PARTS (2 TIMES) . IT HAS FAILED TWICE, THE FIRST TIME WAS AT 59,559 MILES WHEN IT FROZE UP AND TOOK THE TIMING BELT WITH IT. THE SECOND TIME THE PUMP DEVELOPED A LEAK AT 102,275 MILES, WHICH WAS 42,716 MILES ON THE REPLACEMENT PUMP. 2. DISC BRAKES AND ASSOCIATED PARTS (2 TIMES AND NEED TO BE TURNED AGAIN). THE ROTORS WARP DUE TO OVERHEAT FROM THE BRAKE PADS. THE FIRST TIME THE ROTORS WERE TURNED AT 56,441 MILES AND THEN AGAIN AT 84,347 MILES. RIGHT NOW THE CAR HAS 102,750 MILES AND THE ROTORS NEED TO BE TURNED AGAIN. 3. AIRCONDITIONING SYSTEM AND ASSOCIATED PARTS (2 TIMES). THE AIRCONDITIONING SYSTEM EVAPORATOR COIL LEAKED AT 62,299 MILES, BUT WAS COVERED BY AN EXTENDED WARRANTY. THE EVAPORATOR COIL IS LEAKING AGAIN AT 102,750 MILES AND IS NOT COVERED BY WARRANTY. THIS IS A VERY EXPENSIVE PROCEDURE IN THAT THE DASHBOARD HAS TO BE REMOVED. 4. FUEL RAIL AND ASSOCIATED PARTS (1 TIME). DUE TO A STRONG GAS SMELL THE FUEL RAIL WAS REPLACED. WHEN THE DEALER INSISTED THAT THE PROBLEM WASN'T COVERED BY WARRANTY, WE PAID TO HAVE THE PROBLEM FIXED. WE WERE LATER REIMBURSED BY CHRYSLER WHEN WE CALLED THEIR CUSTOMER SERVICE.