NHTSA Complaint #706053 — 1996 CHRYSLER CIRRUS

I AM VERY DISPLEASED WITH MY PURCHASE OF THIS VEHICLE. I WILL NOT EVER PURCHASE ANOTHER CHRYSLER VEHICLE FOR THE REST OF MY LIVING LIFE. I WILL ALSO MAKE SURE TO TELL EVERYONE I KNOW WHICH EXIST OF MY FRIENDS, FAMILY, COWORKERS AND ANY OTHER INDIVIDUAL WHO EVEN PLANS TO PURCHASE A CHRYSLER, TO CHANGE THEIR MIND. WHEN I TOOK MY CAR IN FOR AN OIL CHANGE I ASKED THEM TO CHECK MY CAR BECAUSE IT WAS MAKING THIS CLANKING SOUND WHENVER I WENT ON A BUMPY ROAD. I WAS TOLD BY THE FIRST MECHANIC ONCE HE INSPECTED UNDERNEATH THE CAR, THAT MY MOTOR MOUNT WAS BROKEN AND MY MAIN SEAL WAS LEAKING DUE TO THIS BROKEN MOTOR MOUNT. THE MECHANIC SAID IT APPEARED TO BE A MANUFACTURER DEFAULT BECAUSE MOTOR MOUNTS ARE SUPPOSE TO LAST A LONG TIME. I HAD A SECOND OPINION DONE ON THE CAR SINCE THE DAMAGES WERE SO HIGH IN COST. THE SECOND MECHANIC SAID THE SAME AND THOUGHT IT VERY SUSPICIOUS THAT THE MOTOR MOUNT WAS BROKEN FOR A CAR THAT WAS ONLY 3 YEARS OLD. BOTH MECHANICS SUGGESTED I GO TO THE DEALER FOR WARRANTY REPAIRS. I HAD A PERSONAL MECHANIC FRIEND OF MINE LOOK AT IT ALSO AND HE SAID IT WAS STRANGE THAT THE MOTOR MOUNT WAS BROKEN. HE TOLD ME THAT HE HAD A MERCEDES WITH THE ORIGINAL MOTOR MOUNT IN IT WITH 300,000 MILES ON IT. WHEN I CALLED THE CHRYSLER DEALERSHIP THEY SAID IT WAS NOT UNDER WARRANTY. I FEEL AS THOUGH I HAVE BEEN VERY CHEATED AT THIS POINT. ALL THREE MECHANICS SAID IT WAS VERY STRANGE AND THAT IT WAS A MANUFACTURER DEFAULT. I AM COMPLETELY FED UP WITH THIS CAR OF MINE AND WISH I COULD GET RID OF IT. I HAVE HAD VARIOUS OTHER RECALLS WITH THIS CAR AND HAVE HAD TO TAKEN IT IN FOR REPAIRS. WHEN THESE REPAIRS HAVE BEEN DONE, I HAVE TO PAY MONEY OUT OF MY POCKET FOR THESE REPAIRS. I DO THIS BECAUSE I NEED A CAR RENTAL FOR THE DAY SO I CAN COMMUTE TO WORK AND TO MY BABYSITTER'S HOME. I LOSE TIME FROM WORK AT MY COST OF AN HOURLY RATE OF $16.00 AND STILL SPEND ANOTHER $36.00 TO $67.00 A DAY FOR A CAR RENTAL. PLEASE TRY TO AID ME, I WOULD GREATLY APPPRECIATE IT.