NHTSA Complaint #705835 — 1995 FORD WINDSTAR

IN AUGUST OF 1997 I PURCHASED A USED FORD WINDSTAR FROM ROBIN FORD IN GLENOLDEN,PA. I TRADED IN MY 91 FORD TOPAZ. THE MILEAGE ON THE WINDSTAR WHEN PURCHASED WAS 28,853. IN SEPTEMBER OF 1997 I TOOK THE WINDSTAR IN TO FORD IN HAZELTON TO FLUSH AND FILL RADIATOR, AND A NEW FUEL FILTER. AT THAT TIME I WAS HAVING PROBLEMS WITH MY DOORS STICKING. THEY LUBED CYLINDER. IN DECEMBER OF THE SAME YEAR, I TOOK IT BACK TO HAVE ALL LOCKS REPLACED, HAVE A RECALL DONE, OIL CHANGE AND FILTER, AND AT THAT TIME I INFORMED THEM THAT I WAS SMELLING ANTI-FREEZE, TO PLEASE LOOK INTO IT. THEY CHECKED FOR LEAKS AND LOOSE HOSES, AND FOUND NOTHING. EVEN THOUGH I CONTINUED TO SMELL IT, THEY TOLD ME THAT THEY COULD FIND NOTHING. IN MARCH OF 98 I COMPLAINED OF MY WINDOWS FOGGING, AGAIN. THEY TOLD ME THERE WAS NO LEAKS THAT THEY COULD SEE.THEY INSTALLED NEW HEAD GASKETS OIL AND FILTER TWO PLUGS. I ALSO HAD AN INSPECTION DONE AND AN ALIGNMENT. THINGS SEEMED TO BE OKAY TO ME. THEN I STARTED SMELLING ANTI-FREEZE AGAIN, AND WENT BACK TO TELL THEM THAT THERE WAS SOMETHING WRONG. WHEN THEY CHECKED IT THEY FOUND THAT THE GASKETS HAD NOT SET RIGHT. AND THAT THEY WOULD HAVE TO REPLACE THEM AGAIN. THAT WAS IN FEBUARY OF THIS YEAR. ALSO HAD A STATE INSPECTION DONE. ALTHOUGH I DID NOT HAVE TO PAY FOR THE GASKETS I DID HAVE TO PAY FOR A HEAD COVER, BECAUSE THEY TOLD ME THAT WAS SEPARATE FROM THE GASKETS. I PICKED MY CAR ON THE 26TH OF FEBUARY THAT WAS A FRIDAY, AND BY MONDAY MORNING I WAS BACK TELLING THEM THAT I STILL SMELLED ANTI-FREEZE, AND THAT THE CAR WAS NOT RUNNING PROPERLY, THAT IT FELT AS IF IT WANTED TO STALL, EVERYTIME I STOPPED OR PUT IN REVERSE. I WAS TOLD THAT THE COMPUTER WOULD HAVE TO RELEARN ITSELF??????? AND THAT I PROBABLY WOULD SMELL ANTI-FREEZE FOR AWHILE. THEN THIS PAST WEEKEND I HAD TO TAKE MY SON TO VISIT WITH A FRIEND, AND THE CAR SEEMED TO NOT HAVE ANY PICKUP, AND IT STARTED TO STALL, IT WOULD STALL WHEN I CAME TO A STOP, OR TRIED TO PARK IT, WHEN I WAS SITTING AT A LIGHT IT. *AK