NHTSA Complaint #705359 — 1998 FORD WINDSTAR

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	705359
Vehicle	1998 FORD WINDSTAR
Component	ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Date Filed	April 7, 1999
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	GA

Consumer Description

VEHICLE HAS BEEN TO THE DEALERSHIP 5 TIMES FOR THE SAME HARD SHIFTING, TRANSMISSION PROBLEM SINCE NEW. PROBLEM IS BETTER ,BUT I EXPECT FAILURE BEFORE WARRANTY EXPIRES. THE TRANSMISSION HAS A HARD 1-2 SHIFT SINCE I BOUGHT IT NEW ON 13 JAN 98. THE LEMON LAW CAUSED FIRM TO OFFER ME AN EXTENDED WARRANTY OF 5 YEARS/75,000 MILES INSTEAD OF FIXING THE PROBLEM. I'M VERY DISSATISFIED WITH THE TRANSMISSION, AND DEALERSHIP SERVICE SHOP'S PERFORMANCE. RECENTLY, THE BRAKES HAVE DEVELOPED A VIBRATION AND THE ENGINE SOMETIMES STALLS AT SLOW SPEEDS. I TOOK THE VAN BACK TO THE DEALERSHIP ON MONDAY 5 APRIL 99 FOR THE SAME TRANSMISSION PROBLEM, AND THE TWO NEW PROBLEMS. THE LAST SEVERAL NEW VEHICLES I'VE PURCHASED HAVE BEEN FORDS. MY NEXT VEHICLE PROBABLY WON'T BE A FORD. *AK

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