NHTSA Complaint #705283 — 1997 FORD EXPLORER ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

Complaint Details

ODI Number	705283
Vehicle	1997 FORD EXPLORER
Component	ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Date of Incident	June 20, 1998
Date Filed	April 4, 1999
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

VEHICLE HAS BEEN BROUGHT BACK TO DEALER SEVERAL TIMES WITH SAME COMPLAINT, DEALER COMPLIES ,HAS ACKNOWLEDGED FORD HAS PROBLEMS. HOWEVER, NOTHING HAS BEEN DONE THAT SEEMS TO RECTIFY THE PROBLEM. VEHICLE HAS HAD PROBLEM SINCE THE FIRST YEAR, AND IT CONTINUES TO GET WORSE. INVESTIGATION CONTROL NUMBER WAS ISSUED #118268BH (11/30/98). RAMP FORD HAS BEEN HELPFUL TO US IN THIS MATTER, BUT IT SEEMS THAT FORD HAS NOT PROVIDED THE DEALERSHIP WITH A WAY TO FIX THIS PROBLEM. *AK

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