NHTSA Complaint #704865 — 1995 FORD WINDSTAR

INITIALLY, THE PROBLEM WAS A LOSS OF COOLANT AND AN INABILITY OF THE HEATER TO PRODUCE HOT AIR. AFTER A TRIP TO THE DEALER, WE WERE TOLD THAT THE TIMING COVER, WATER PUMP AND HEAD GASKETS HAD LEAKED, AND REPLACING THE GASKETS WOULD CURE THE PROBLEM. WITHIN 500 MILES, OUT OF STATE, THE ENGINE KNOCKED HORRIBLY, THEN STALLED. WE HAD THE VAN TOWED TO MOCK FORD IN GRANT'S PASS, OREGON. AFTER AN ENGINE TEARDOWN, WE WERE NOTIFIED THAT A ROD BEARING HAD SPUN, SEIZING THE ENGINE. FORD IN OREGON WOULDN'T HELP US, FORD IN CALIFORNIA WOULDN'T TALK TO FORD IN OREGON AND HENRY CURTIS WOULDN'T HELP US. SUBSEQUENTLY, FORD HAS HAD A RECALL ON THE HEAD GASKETS AND WE'VE GOTTEN A REFUND FOR THE GASKETS. SINCE THE REPLACEMENT GASKETS BLEW AND DAMAGED THE ENGINE, I TEND TO FEEL FORD SHOULD COVER THE REPLACEMENT OR REPAIR OF THE ENGINE. HENRY CURTIS HAS REFUSED TO COOPERATE WITH US, AND FORD'S WARRANTY REPS WON'T TALK WITH US. I'M AWARE OF THE NUMEROUS SIMILAR WINDSTAR PROBLEMS, AND I INVITE YOU TO BROWSE "WWW.CARTRACKERS.COM/FORUMS/MECHGOBLINS/HTML" *AK